Local Shipping Policy

We have our own logistics team for delivery of your goods in Singapore.

Delivery lead time will be 3-5 working days.

Delivery Rates

After receiving your order, our customer service will contact you to enquire if delivery service is required.

If you opt for delivery service, the cost of delivery will be provided to you.

Alternatively, you can self-collect your goods at our Singapore warehouse.

Delivery Restricted Area

We deliver to any street address in Singapore, except for these restricted areas:

  1. Sentosa Island
  2. Airport Cargo Complex
  3. Airline Road
  4. All Army camps
  5. Jurong Island
  6. All PSA Ports
  7. Sembawang Shipyard

Delivery Arrangements

We deliver your goods during office hours from 9am to 5pm, Monday to Friday.

Please contact our customer service if you need it to be delivered at other timing, additional costs may be incurred.

Self-Collection

You are welcome to self-collect your goods at the warehouse of our parent company, Jason Electronics (Pte) Ltd.

Address: 194 Pandan Loop #06-05 Pantech Business Hub, Singapore 128383.

Please contact our customer service to book an appointment for collection.

International Shipping Policy

We engage carriers such as DHL, Fedex or UPS for delivery of international parcels.

It takes around 1-3 days to prepare your parcel. Airway bill number will be provided once the parcel is shipped out.

Our customer service will provide the shipping cost to you upon receiving your order.

Note: Items purchased may require endorsement of importation or import license depending on your country rules and regulations. Please ensure you have the needed documents for custom clearance. Mariners-Outlet is not responsible for any cases of parcels detained by your local customs, and no refund will be provided for such cases.